
Our average customer rating is 5 stars
O'Connor - Great!
Love your storage facility and you are all so very helpful. ThanksKeepSafe you are doing a great job.
DB
June 15, 2018
Best place for business equipment storage
As a business we cannot fault the service and professionalism of both Graham and Jen at the Balcatta facility. We feel comfortable storing our parts and equipment here knowing it is secure and monitored and importantly having the ability to access the facility 24/7. On many occasions they have both gone beyond my expectations as a storage facility. All I can say is service is exceptional as they are both very easy to approach and easily contactable as every email I’ve sent, Graham always responds to my queries within minutes of me sending them . What is also great about the facility as a business is they can receive deliveries from parcels to pallets without you being there and if you have issues with anything they have both been willing to offer assistance. One such example was when I had equipment to go to Paraburdoo but I had not placed any consignment note labels on the boxes . Since I was away in the country Jen offered to print the connotes for me if we could email it to her . So I had our melbourne based transport provider contact Jen and she saved us days of the equipment sitting there before I returned and also saved me the need to come on site. The facility is spotless and super clean and modern. It looks more like a computer data centre than a storage facility :-).
Azmi Johari
June 12, 2018
simply the best!
i am a returning customer. the facility is spotless, the access hours are unmatched, and Leah and Mandy are an exemplary team; rofessional, friendly and welcoming
sami
May 29, 2018
Outstanding
Dealing with keep safe storage in Balcatta has been nothing but a pleasure. Their level of professionalism is outstanding and I’ve felt at ease knowing my stuff has been in safe hands. Thank you for everything, I will have no hesitations to use you guys in the future!
Rebecca
May 8, 2018
Fantastic Staff
I'd also like to say a massive thankyou to Leah, for all her help and for looking after me for over the past year while I rented the keep safe storage unit. She is an absoulte asset to keep safe ... I'd like to thank you all for your help and for your understanding. I can only but highly recommend keep safe storage, and thank the fantastic staff at KeepSafe.
Julie
March 22, 2018
Amazing!
One word... Amaizing! Leah really IS fantastic!!!
Linda
March 20, 2018
Superb Service
The KeepSafe Storage team have offered superb customer service and always been friendly and of great assistance. Thank you for making my storage chore, so much easier for me. Many thanks.
Loren W
March 16, 2018
Outstanding Customer service
Dear Mandy & Leah, My hausband and I want to thank you for your outstanding help and customer service when we were in need of storage. Sometimes you find gems in unexpected places and Keepsafe is definitely full of treasures! Thank you for making us feel welcome, thank you for your help, thank you for your awesome prices and promotions and everything you do to make moving easy and storing safe. You guys rock and we love being your customers! Thank you for what you do and who you are!
Miles & Sarah Mitchell
March 12, 2018
Superb
I was extremely impressed with the facilities. Staff were amazingly helpful and efficient. Highly recommend.
Karen Miller
March 11, 2018
The perfect place in between
Simple Safe Convenient Flexible
Benjamin Buchanan
January 30, 2018
Amazing Customer Service
Hi Leah Thank you and Mandy for all of your assistance. We have all been so impressed by the quality and cleanliness of the facilities and more importantly we have been so appreciative and impressed by your amazing level of personal customer Service. Thank you again for making a “could be” extremely stressful time so easy! We can’t recommend Keepsafe highly enough.
Jo
January 30, 2018
One in a MILLION
Dear Graham, As per our discussion on Monday we want to thank you and the team at KeepSafe Balcatta for all your efforts as we come to the end of our time storing with you guys. We are actually a little sad that we will no longer need our storage unit as of the end of the month. But we have and will continue to highly recommend you to anyone who will hear! Your service, facilities and all the added little details make you guys by far the best storage facility we have come across...and we especially appreciate that you have gone the extra mile to help us out of trouble more than once. You guys are one in a million and we wish you all the best.
Sally & Dene
January 27, 2018
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