best of the best
Thanks alot Keepsafe Storage, Balcatta making my storage experience stress free was very convenient, friendly, helpful service at a very affordable price. I definitely recommend keepsafe storage to anyone looking for storage and also wants to run a small business it perfect opportunity to run your business from there hassle free and less cost.
October 14, 2019
This facility is by far the best storage centre of any other in the Mandurah District !
October 4, 2019
Clean, Tidy & Safe
We have only stored with you guys for 2 months while we waited to move into our new home. In that time I have visited your facility more than a dozen times. On each occasion the facility was immaculately clean, tidy and most importantly safe. My wife and I felt confident that all of our house contents were protected and safe at your facility. I actually quite enjoyed visiting our units after-hours as I liked seeing all of the lights switch on, the roller doors wind back, and the music start playing (cheap thrills hey?). But most importantly I wanted to say how amazing your staff are. We have dealt with Leah and Shayne the whole time and these ladies are just brilliant. Nothing was too much trouble and we were always, always greeted with smiles and conversation. My wife initially spoke to Leah when trying to find a unit for our possessions. She was so impressed with Leah she said we had to use your facility. It's rare to find staff that take pride in their work and show such great customer service. I think you need to hold on to these ladies!!! Anyway, thank you Leah and Shayne, keep up the fantastic work! I think it's pretty clear that we'll be recommending your facility to friends and family. Kind Regards Carl & Jill
Carl and Jill
September 30, 2019
We have nothing but praises for your excellent service since we started using the site in terms of parking (convenience, security, easy access) and staff support(meeting room bookings, friendliness).
September 10, 2019
Absolutely the best storage facility in West Australia.
August 22, 2019
Thank you for your great service, magnificent facilities and care of all your customer needs. I have recommended your business to several people and will continue to do so. Thank you again Leah & Shayne.
Eg C Craig
August 20, 2019
Best Service, Best Value
Good afternoon On behalf of Evan and myself I would like to thank Keepsafe Storage and in particular Mandy for her wonderful above and beyond customer service. We simply could not ask for a more comprehensive storage experience, Mandy personally measured the bay to ensure our van would fit the space (just) and she worked her magic to jiggle the bays around to find us one with the best access and additional room behind to ensure we (and our bay neighbours) didn’t have any pinch points. Keepsafe were not the cheapest but they were definitely the best service and offered the best value for money. The site is super clean, so orderly and secure. We couldn’t ask for more. Thank you to you all
May 29, 2019
Fantastic service and great staff
The facility is clean has all the facilities you need trolleys etc. The staff are wonderful if you need to store anything give Yassy or Mandy a call they will be able to help you whatever your storage needs.
May 20, 2019
Amazing Customer Service
“I would like to thank Mandy and Yassy staff from Welshpool unit for their amazing customer service. Special thanks to Mandy for going above and beyond a good service and provding an excellent and delightful service. Both staff are very professional and friendly. When I approached for the first time, I was given a very detailed information by Yassy. I did a great deal of homework about the storage facility as I was going to use the service for the very first time. Even though they knew I was only doing a homework and they were unsure if I was going to sign up with them they still provided me all the required details and made the entire process clear and easy to understand. Even though I got better rates than Keepsafe storage I couldn't stop myself from coming back to them for such a warm service.Today I moved into the storage and I had to change the size of the unit at the last minute and Mandy was super accomodating and nothing was too much for her. She made the entire process stress free. I would really appreciate if Keepsafe storage management acknowledge Mandy for providing customers with such a great service.I would highly recommend this storage facility .Thankyou Mandy and Yassy”. Regards Koushi Krishnamurthy
April 4, 2019
Facility is Excellent
Thank you, your facility is excellent with friendly and helpful staff. It has certainly taken the load from our house whist children have moved in an out over the past several years. I would definitely recommend to any friends should the need arise.
April 4, 2019
We recently used Balcatta facility, Staff were friendly and very helpful, Facility and equipmentof the highest standard, A pleasure to deal with and we strongly recommend this organisation to any potential user.
March 1, 2019
EXCELLENT STORAGE FACILITY
I can highly recommend Keep Safe Storage at O'Connor. The whole set up is fantastic. Leah and her team are friendly and very helpful. This is the best.
March 14, 2019
What a fantastic facility!
We can thoroughly recommend KeepSafe Balcatta. This is such a user friendly storage facility, impeccably designed for ease of access; they've thought of pretty much everything. Thanks so much Jen and Jamie for your excellent customer service!
Bev and Adrian Hall
February 18, 2019
Well cared for storage facility with great staff. Don’t bother with the rest because these are without doubt the best
February 6, 2019
Awesome customer service, amazing clean facilities and great staff!!
January 23, 2019
Good facilities, great service.
January 22, 2019
Thanks Welshpool Staff you're fantastic
January 21, 2019
Me and my family would highly recommend the storage facility at Welshpool, the staff Mandy and Yassy have been wonderful and have even stayed back past opening office hours to help us with our needs, we have had a fantastic relationship with the staff. The storage itself is the best I’ve seen yet with all its perks having truck hire available trolleys and room to manouver. 100% worth taking a look if you need storage kept in a safe and secure place.. BIG thank you to Keep safe storage Welshpool for the great experience until next time.. Sunny Sing, Laurent de pledge and family
Sunny Sing, Laurent de pledge and family
January 21, 2019
Sure to Recommend
The facilities have been wonderful and we appreciated the service we have received over the last 2 years. We will be sure to recommend KeepSafe Balcatta to our friends and family for their storage requirements. Many thanks Lilieana
December 22, 2018
Best storage company and best staff
I got more help than I thought I would need. The staff, Jen and Leah are fantastic!! They are not only patient, they have a lot of empathy for the customers who not always come in the greatest state of mind, having to deal with diverse issues. Jen and Leah could find quick solutions to resolve my problems. I recommend strongly this storage as well as it is very clean, protected from the dust and weather conditions. The access is easy, the lift spacious, the music helps a lot not feel alone and the security is top.
December 21, 2018
Outstanding service, helpful
Highly recommend, outstanding service. The staff is very friendly and helpful. Will come back again.
November 29, 2018
Thank you so much for your amazing service Mandy & Yassy!
December 3, 2018
Outstanding Facility and Customer Service
When I first called to make initial enquiries I happened to get Graham, the Manager, who literally told me the facility would blow my mind! Well he was right! Highest quality facility, fantastic location, so easy loading and unloading with the layout and trollies available. The customer service has been great too. Staff have always been efficient and polite every time we’ve been in communication. Highly recommend this storage facility and it’s team. Thanks guys, we’ll be using you in future if we need storage again in the future. Claire & Scott
Claire & Scott
November 14, 2018
Thanks a Million
Thanks a million guys and gals. The 24/7 access is an amazing service which I had to use last night. Special thanks to Jamie for her excellent customer service in admin. Jai
November 9, 2018
Facility Is Second To None
We would like to thank you for your service. Your facility is second to none with very approachable and easy to deal with staff. We would have no hesitations recommending you. Kind regards Belinda and James
Belinda & James
November 9, 2018
Lucky to have found KeepSafe Balcatta
We have been so very lucky to have found KeepSafe Balcatta at the time we needed storage and get what we feel as one of the best storage rooms in the facility! Absolutely grateful how well all our things was stored there. And on top of that the wonderful staff we had the pleasure to meet and deal with at KeepSafe Storage Balcatta. Much thanks to Graham who we first met and looked after us from Day 1! All the best to you and all the KeepSafe family Warmest Regards, Jake & Jacinta
Jake & Jacinta
November 6, 2018
A+ Service! ⭐️⭐️⭐️⭐️⭐️
Set up a storage unit with the lovely Glenda, who is absolutely wonderful and helpful. Free use of the removal truck when you move in, and we had stellar assistance with the forklift from Rod. 10/10 would recommend.
November 2, 2018
Thank you for all your help & friendly manner it made it so much easier much appreciated.
October 15, 2018
Very satisfied with the facility and the service
September 12, 2018
Totally Satisfied Customer
Keepsafe Balcatta provides an Exceptional Facility at affordable costing
September 4, 2018
The best ever
Keep safe in balcatta is the best storage that you will never come across and staff are so helpful and professional and it has abig space that you can move easy☺
September 1, 2018
Professionalism and Wonderful Customer Service
Hi Jen, Your facilities are A1, my extended family members were jealous when they came with me! We now no longer need storage but I will certainly recommend you to others. Thank you for your professionalism, wonderful customer service and your team.. they are so lovely 🙂 thanks again, Jeanine
August 1, 2018
Thank you so much Jen - I genuinely appreciate your help and support. As you know I am based in NZ which makes it very hard for me to co-ordinate such a move. The service I have received from both yourself and Jamie has been exceptional and I will not hesitate in recommending you. Thanks again, Sarah
August 1, 2018
I have had 2 Storage units at Balcatta for about 12 months now with good service.
August 1, 2018
Made It A Breeze
Many thanks for all of your help, both Jen and Jamie have been fabulous to deal with. Trying to move from 1600km's away is not the easiest but you ladies have made it a breeze!
July 25, 2018
We were most impressed by both the facility and the service we received. You may be assured we will use KeepSafe again should the need arise. Thank-you.
July 25, 2018
Ease of access , convenient , its clean and has benefits like the truck. Love it
July 9, 2018
Bravo, Yassy and KeepSafe Storage
Sending a bouquet to Yassy and KeepSafe Storage for the exemplary service I received. Nothing was too much trouble getting me settled in, and my goods are now stored in a secure and clean environment. I do not live in the area, but I feel the extra travel was worth it. Bravo, Yassy and KeepSafe Storage!! Carole
July 1, 2018
helpful and courteous
I would like to take this opportunity of thanking you for your excellent service and taking the time to make sure I had easy access to my storage. At all times the staff were helpful and courteous. I left with a feeling that my storage would be kept clean and safe which is very important. Kind regards Pauline
June 26, 2018
Prefect solution for storage
Great location, value for money for business or personal storage , I have been able to store all my goods at the one location and in one unit , polite and very helpful staff ,highly recommended for business as well for personal storage
Tony Clay , Mallee Tree Homes
June 19, 2018
Excellent staff and great facility
We were extremely happy with the clean, secure and well maintained facility. The 24/7 access was very handy at times and the staff were friendly, helpful and very obliging. We would have no hesitation in highly recommending Keepsafe and would definitely use this facility again.
June 13, 2018
O'Connor - Great!
Love your storage facility and you are all so very helpful. ThanksKeepSafe you are doing a great job.
June 13, 2018
Best place for business equipment storage
As a business we cannot fault the service and professionalism of both Graham and Jen at the Balcatta facility. We feel comfortable storing our parts and equipment here knowing it is secure and monitored and importantly having the ability to access the facility 24/7. On many occasions they have both gone beyond my expectations as a storage facility. All I can say is service is exceptional as they are both very easy to approach and easily contactable as every email I’ve sent, Graham always responds to my queries within minutes of me sending them . What is also great about the facility as a business is they can receive deliveries from parcels to pallets without you being there and if you have issues with anything they have both been willing to offer assistance. One such example was when I had equipment to go to Paraburdoo but I had not placed any consignment note labels on the boxes . Since I was away in the country Jen offered to print the connotes for me if we could email it to her . So I had our melbourne based transport provider contact Jen and she saved us days of the equipment sitting there before I returned and also saved me the need to come on site. The facility is spotless and super clean and modern. It looks more like a computer data centre than a storage facility :-).
June 12, 2018
simply the best!
i am a returning customer. the facility is spotless, the access hours are unmatched, and Leah and Mandy are an exemplary team; rofessional, friendly and welcoming
May 29, 2018
Dealing with keep safe storage in Balcatta has been nothing but a pleasure. Their level of professionalism is outstanding and I’ve felt at ease knowing my stuff has been in safe hands. Thank you for everything, I will have no hesitations to use you guys in the future!
May 8, 2018
I'd also like to say a massive thankyou to Leah, for all her help and for looking after me for over the past year while I rented the keep safe storage unit. She is an absoulte asset to keep safe ... I'd like to thank you all for your help and for your understanding. I can only but highly recommend keep safe storage, and thank the fantastic staff at KeepSafe.
March 22, 2018
One word... Amaizing! Leah really IS fantastic!!!
March 20, 2018
The KeepSafe Storage team have offered superb customer service and always been friendly and of great assistance. Thank you for making my storage chore, so much easier for me. Many thanks.
March 16, 2018
Outstanding Customer service
Dear Mandy & Leah, My hausband and I want to thank you for your outstanding help and customer service when we were in need of storage. Sometimes you find gems in unexpected places and Keepsafe is definitely full of treasures! Thank you for making us feel welcome, thank you for your help, thank you for your awesome prices and promotions and everything you do to make moving easy and storing safe. You guys rock and we love being your customers! Thank you for what you do and who you are!
Miles & Sarah Mitchell
March 12, 2018
I was extremely impressed with the facilities. Staff were amazingly helpful and efficient. Highly recommend.
March 11, 2018
The perfect place in between
Simple Safe Convenient Flexible
January 30, 2018
Amazing Customer Service
Hi Leah Thank you and Mandy for all of your assistance. We have all been so impressed by the quality and cleanliness of the facilities and more importantly we have been so appreciative and impressed by your amazing level of personal customer Service. Thank you again for making a “could be” extremely stressful time so easy! We can’t recommend Keepsafe highly enough.
January 30, 2018
One in a MILLION
Dear Graham, As per our discussion on Monday we want to thank you and the team at KeepSafe Balcatta for all your efforts as we come to the end of our time storing with you guys. We are actually a little sad that we will no longer need our storage unit as of the end of the month. But we have and will continue to highly recommend you to anyone who will hear! Your service, facilities and all the added little details make you guys by far the best storage facility we have come across...and we especially appreciate that you have gone the extra mile to help us out of trouble more than once. You guys are one in a million and we wish you all the best.
Sally & Dene
January 27, 2018
We need more of this customer serviice focused business in Australia. Everything is outstanding from facilities to the services. Brilliant people easy to deal with.
December 7, 2017
5 Star Service & Facilites
You just would not look anywhere else for your storage needs, no matter what size you need. Staff are amazing and go above and beyond, state of the art facilities with amazing prices. Well done KeepSafe. Thanks for all your help.
December 4, 2017
I just wanted to let you know how impressed we are with your storage facility. Obviously a lot of thought has gone into its design because its very practical for personal and commercial use. The added attraction of having space for containers to be dropped, a forklift available for use, plus a palet jacks and moving trolleys makes it far superior to any other storage unit we have used. The customer service is also fantastic and we really appreciate it. Keep up the good work! Cheers Arjun Kumar
November 10, 2017
The Keepsafe team are extremely friendly and helpful. The facility is very flexible to changes in your storage needs
October 25, 2017
Recently, Due to unforseen surcumstances i had to pack up my house and vacate my rental on very short notice. Not knwing When id be able to take on another lease or get another house i used KeepSafe storage to house all off my furniture and belongings. Ive moved alot in the past 15yrs and i have used other storage facilitys in the past but i was extremely impressed with every aspect off KeepSafe and theyre services. Theyre security is state of the art and everything is under 24hr survellience, but not only that you can access the facilitys and your belongings 24/7. They also provide FREE truck or trailer hire to help move your belongings in and they only charge minimal fees for these services when you want to take your property out off storage. You dont need to worry about going out and buying or renting trolleys or removalist equipment as they provide all of this on site for free. They dont just provide storage facilitys they provide you with all the equipment and means to make stressfull and expensive moves, that much easier. Im not sure how long the business has been there for but its the newest looking ive experienced and evrything is well layed and spaced out. Evrything is very well kept and maintaned (unlike other grummy and aged storage faciltys ive used) theyr are even bathroom faciltys on site and a kitchenette to make a brew and take a break from the heavy lifting when need be. The staff are freindly and very helpfull and seem to remember there clients and theyr individual situation on a personal level. Quite often they will bring out cold bottles of water and see how evrything is going and if theyre is anything else we may require or they can help with. They are very understanding and felixible with refrence to truck and trailer hire.. they offer a real personalised experience and dont seem to be solely profit based outfit as ive found other storage or rental faciltys to be. They seem to genuanly understand that moving is stressfull and draining enough as it is, and so they go out of there way on a personal basis to try and work with there customers to make the whole process that little bit smoother and stressfree. Overall id give them a 5 STAR rating - easily THE BEST storage facility and services ive ever used and id highly recomend them to anyone looking for storage faciltys
October 6, 2017
Thank you for keepsafestorage. It's my fist time but you are the best for good and excellent services.
September 17, 2017
I have recommended KeepSafe Storage to everyone I know. You were amazing in your effort to assist in every way you could. It was a sad time for me to store my son’s furniture etc but your pleasant natural approach removed all fear from me in doing so.
Dr Elizabeth Parry
September 12, 2017
Since I have had my belongings stored at KeepSafe Storage we have always received exceptional service from Leah and Mandy at the O'connor site. They are so cheerful,helpful and will do anything to help you. I would highly recommend KeepSafe storage to store your valuable items. Mandy and Leah should be awarded employee of the month if you have it available as they are staff that deserve a reward.
September 8, 2017
Professional & Safe
We came to check out the facility and met Mandy who is super nice. The facility has all the bells and whistles which made the moving experience that much easier. We got a free truck to use with heaps of time to use it. Any one can drive it as it's automatic. Then there is an undercover dock and different trollies to use to unload all the while listening to tunes that come through on speakers throughout the place. Air conditioning a plenty in the huge elevators and inside the whole place . Everything feels very professional and safe. Highly recommend dealing with this place and having a coffee with Mandy!
August 10, 2017
Mandy was wonderful. She's great and very knowledgable. She's very understanding about my situation and assisted me urgently. Thank God for such wonderful person I've ever met
June 26, 2017
O'Connor - Great Place
Great place and wonderful staff
June 26, 2017
Good afternoon dear Graham Just a few lines to thank you, and your wonderful team, for the outstanding service over the duration of the leasing of your fine ground floor, storage unit. From the outset, your welcoming manner and willingness to explain to me how the ‘system’ works etc, has been nothing short of exemplary. Graham, again, thank you and I will always be very happy to recommend your storage facility. It surely is, the very best in Perth.
June 2, 2017
O'Connor - Great Service!
Great service, friendly and helpful. Thanks
May 7, 2017
To the lovely team at KeepSafe Storage, thank you very much for my birthday wishes and discount gift. My experience with KeepSafe Storage has been a fantastic one, the stage and on going customer service and care has been incredible.
May 5, 2017
Thank you for your email and welcome letter. I would also like to thank Leah for being so helpful and courteous with our rental of the storage space. Nothing was too much trouble and everything went very smoothly. I wouldn't hesitate to recommend Leah and KeepSafe to my friends and business associates.
May 5, 2017
Great space & Excellent Service
Great space & excellent service from staff. Everything - from the location to the everyday access - is so convenient. And the facilities are state of the art
March 22, 2017
Thank you Balcatta
I would like to thank you for your wonderful service, friendly and accommodating staff. The facility were easy to use, clean and tidy and will be recommending Keep safe storage to friends and family.
March 20, 2017
Thank you very much for your friendly assistance and service. I found it very easy to use your facility.
February 8, 2017
Great storage solutions
You and Graham have been amazing, I've told so many people about you both and the great storage solutions and help you have been. I'd always come back.
January 29, 2017
extremely complimentary on your service and establishment!
January 17, 2017
I can be a difficult sales prospect, and these guys quickly won me. They were so helpful in word and deed and intent, I actually started to feel a bit indeserving in the end. Superior.
January 12, 2017
5 Star Service
Wow! What a fantastic setup, highly organised, immaculately clean, & super friendly service from the the lovely Pauline at the Balcatta branch. There miles ahead of the opposition!!
January 2, 2017
Unimpressed by storage?
But not at keepsafe. It's like a storage spaceship, Clean, modern, very safe and super well managed with amazing facilities and extras to help you get what you need done - done Thanks Graham - great facility!
December 1, 2016
Fantastic facilities in O'Connor
Fantastic facilities in O'Connor. Terrific customer service from Joe and Fabiana
November 24, 2016
Hi Graham, Thanks so much. I did mention this when I dropped in to empty my unit - however I did want to reiterate I have had storage for most of the time I have been in Perth for work (5 years) and the service you provide including the facility, the extras to the facility (trolleys, truck, trailers, office extras) and the service you and your staff provide, doesn't just exceed what other storage places provide, you are in a league of your own. It's not comparable. I have only moved due to relocating to Melbourne as the business I work for has transferred me. Thanks again for your service.
October 24, 2016
Blew me away
Wow clean, well thought out for the customer, service from Graham & Pauline impeccable, you could live at this place it's so good!
October 12, 2016
I own a removals company and always recommend your storage over all else. Modern, secure and very friendly staff and thanks to Balcatta for recommending us to your clients
September 13, 2016
Best in Perth
Keepsafe team of Pauline and Graham could not do enough, outstanding service every visit. The truck was a godsend for those last minute drops. Good value, clean, easy access and secure
August 26, 2016
Great staff and friendly helpful service. Modern, new and well maintained facilities. 24 HR access and great security system. A great experience!
August 20, 2016
Best storeage place I've been to
Great all round place
August 11, 2016
I have used plenty of storage in my time and there is no comparison to KeepSafe. The multilevel trolleys, truck and all other equipment not to mention spotless and new and great value . Best storage you will find.
August 11, 2016
Great facility and brilliant staff!
August 10, 2016
The whole facility is clean, modern, well set out and probably best value in Perth
August 6, 2016
Best service ever
There is no other place on earth than this self-storage. Very helpful. Keen on to use it again if needed.
August 4, 2016
This facility is state of the art. Very impressed by how clean it is and by the security.
July 22, 2016
Brilliant service , clean facility, easy access and great staff
July 17, 2016
First Class Service!
The customer service offered by Keepsafe Storage O'Connor and in particular Joe Hancox has been above & beyond on each & every occasion. Joe really has removed the stress from the moving/storage experience with his friendly helpful service and the willingness to go the extra mile and help in any way he can. Communication is easy and you know you're & your belongings are well looked after. The facilities are also top of the line, new, everything you need, equipment wise is there to assist you is acesssible for your use. I honestly can't say enough how happy a customer I am. I've used other storage facilities in the past, but won't again
July 8, 2016
I've really had a good time dealing with KeepSafe Storage ever since I walked in to find out what they did. Pauline has been helpful, offering suggestions and recommendations that have been very useful. We feel like part of the family. I really like this personal approach. Its business based on good relationships. Now that interests me.
July 7, 2016
Great facility, staff more than helpful. What more could anyone ask for?
July 6, 2016
I found Joe and Fabiana to be so helpful in all my aspects of storage, plus the facilities offered are beyond my expectations!
Sharne & Geoff
June 27, 2016
Just a couple of comments to sum up the recent experience to store all our products: Impressive facility. Impressive Staff. Easy location. Impressive technology!
Madfish Extreme Gear
June 14, 2016
No need for a warehouse
Brightstar Energy have been at Keepsafe Storage since they opened O'Connor and decided to do away with our warehouse. They receive good for us and Joe and Fab bend over backwards to assist our business in any way they can. We save thousands each year by staying at Keepsafe!
June 11, 2016
Top service. Thanks guys
Thanks Joe for all your help when I can't be there. for helping the courier to pick the boards up. fantastic service. Highly recommend business and private. Great job guys
Bombala surf company
June 10, 2016
Best storage facility in town. Ease of access, great staff. Secure. Best ever.
June 8, 2016
Helpful, friendly and efficient service
He just phoned to let me know that Pauline is an absolute star, her service both on the phone and when he came in on the weekend was the best he has ever experienced. He said in this world many people will complain and whinge but very rarely compliment, and he felt that Pauline really deserved to be complimented for her helpful, friendly and efficient service, hence the call
February 22, 2016
You all provide a great service and I will be recommending you moving forward.
January 20, 2016
We stored half of our belongings with KeepSafe whilst in the process of selling our home. The premise was impressive, new, tidy and had easy access. We had access at anytime and the use of a fab truck to move. I would use KeepsSafe Storage again with no hesitation.
Susan and Scott B
January 19, 2016
Total customer satisfaction, highly recommend. Joe is very helpful & friendly - Thank you for all your help & assistance.
October 15, 2015
I was blown away by the outstanding service.
August 4, 2015
Upon invitation to the opening launch of KeepSafe in June 2015, I was given a personal guided tour of a four storey facility that was far beyond my expectations. I’m now storing my personal and business goods (two separate units) in what seems like a 5 star hotel, after shifting over from one of a few other average facilities within the area. Worth the move. A+ with competitive pricing to boot. Highly recommended.
Monster Music Pty Ltd
August 4, 2015
Easy & Stress Free
The team at KeepSafe made everything easy and stress free, right from the initial inquiry call, the sign up process was easy and straight forward. The facility looks amazing ( worth a visit) and is absolutely spotless and the security system is state of the art! Giving me piece of mind my goods are secure.
August 4, 2015