Our average customer rating is 5 stars
First Class
Thank you for the notification. You should be aware that my experience with your staff and the storage has been absolutely first class all the way. Thanks to all involved.
Mark
April 17, 2023
Thank you
Thank you for your kind letter re my vacating unit 3034. I have been culling out unit 1040 for my daughter who has moved to Port Lincoln in SA. Her belongings have been in the store for a couple of years and so I have had to photograph and discuss all items with her. It has taken just shy of a month to complete the task. During that time I have been dealing with Lisa and Vanessa but mainly Lisa. I had regular contact with her re my daughter's account before this. Lisa is a fantastic employee. She is always pleasant and friendly and ever willing to assist. I have nothing but the highest praise for her customer service and efficiency. I thanked both of them when I did my final run today but please also pass on my sincere thanks and gratitude for their support. Your facility is first class.
Peter McCaskie
April 17, 2023
Sam
Best service ever had
Zain
April 14, 2023
A Brilliant Storage Facility
What an absolutely wonderful storage facility, clean, modern with really helpful staff. Even better was the APOD discount for current and former Defence members. All up a very professional and classy establishment. We were so happy to get a storage bay!!
Robert Somerville
April 14, 2023
The Very Best!
Everything was just what we needed. Helpful staff, easy access, functional lifts, well lit corridors, clean storage, toilet facilities. We were even able to unload under cover in the summer heat. Brilliant !
Karen Ruth
April 14, 2023
Customer Service Satisfaction
The staff at Balcatta storage is a cut above the rest,
Melissa watters
March 13, 2023
Grateful
Thanks for all your help and your bosses should be very proud of the way you do business. Grateful for your assistance in getting things sorted.
Trev
February 24, 2023
My second home
Keep safe kept my extra gear safe and sound and from cluttering up my house. And a great storage place for when I sold a bought.
Murray Johnston
February 23, 2023
Great set up
Excellent facility and very secure. Staff always available and helpful. Can highly recommend.
Luke
February 23, 2023
Thank you
I wish to thank you for your service. You guys have been so easy to deal with, and helpful, and the process too is simple.. I love the fact that I have the 24/7 access and its made the whole storage option so much more pleasant for me .. So thank you once again …. Depending on my moving arrangements, I may be back in Feb but for a bigger space .. A lot will depend on the how's and ifs of me finding another place.
Tony
January 9, 2023
Safe & Clean
I couldn’t want for a better place to store my stuff, this facility would have to be the cleanest, and the safest. I’m very pleased knowing my belongings are safely behind those gates under 24 hr surveillance.
Katina Howard
December 21, 2022
Excellent Storage Facility
Very well presented facility that is secure, excellent amenities available on site. Staff are helpful and very friendly.
Jon Morgan
October 31, 2022
Telling us about your keepSafe Storage Experience
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