Red stars rating

Our average customer rating is 5 stars

We pride ourselves on providing the best customer service and having the best facilities in Perth.See what some of our customers had to say about us.
  • First Class

    Thank you for the notification. You should be aware that my experience with your staff and the storage has been absolutely first class all the way. Thanks to all involved.

    Mark

    April 17, 2023

  • Thank you

    Thank you for your kind letter re my vacating unit 3034. I have been culling out unit 1040 for my daughter who has moved to Port Lincoln in SA. Her belongings have been in the store for a couple of years and so I have had to photograph and discuss all items with her. It has taken just shy of a month to complete the task. During that time I have been dealing with Lisa and Vanessa but mainly Lisa. I had regular contact with her re my daughter's account before this. Lisa is a fantastic employee. She is always pleasant and friendly and ever willing to assist. I have nothing but the highest praise for her customer service and efficiency. I thanked both of them when I did my final run today but please also pass on my sincere thanks and gratitude for their support. Your facility is first class.

    Peter McCaskie

    April 17, 2023

  • Sam

    Best service ever had

    Zain

    April 14, 2023

  • A Brilliant Storage Facility

    What an absolutely wonderful storage facility, clean, modern with really helpful staff. Even better was the APOD discount for current and former Defence members. All up a very professional and classy establishment. We were so happy to get a storage bay!!

    Robert Somerville

    April 14, 2023

  • The Very Best!

    Everything was just what we needed. Helpful staff, easy access, functional lifts, well lit corridors, clean storage, toilet facilities. We were even able to unload under cover in the summer heat. Brilliant !

    Karen Ruth

    April 14, 2023

  • Customer Service Satisfaction

    The staff at Balcatta storage is a cut above the rest,

    Melissa watters

    March 13, 2023

  • Grateful

    Thanks for all your help and your bosses should be very proud of the way you do business. Grateful for your assistance in getting things sorted.

    Trev

    February 24, 2023

  • My second home

    Keep safe kept my extra gear safe and sound and from cluttering up my house. And a great storage place for when I sold a bought.

    Murray Johnston

    February 23, 2023

  • Great set up

    Excellent facility and very secure. Staff always available and helpful. Can highly recommend.

    Luke

    February 23, 2023

  • Thank you

    I wish to thank you for your service. You guys have been so easy to deal with, and helpful, and the process too is simple.. I love the fact that I have the 24/7 access and its made the whole storage option so much more pleasant for me .. So thank you once again …. Depending on my moving arrangements, I may be back in Feb but for a bigger space .. A lot will depend on the how's and ifs of me finding another place.

    Tony

    January 9, 2023

  • Safe & Clean

    I couldn’t want for a better place to store my stuff, this facility would have to be the cleanest, and the safest. I’m very pleased knowing my belongings are safely behind those gates under 24 hr surveillance.

    Katina Howard

    December 21, 2022

  • Excellent Storage Facility

    Very well presented facility that is secure, excellent amenities available on site. Staff are helpful and very friendly.

    Jon Morgan

    October 31, 2022

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